We ship with PostNL, the Royal Dutch Mail carrier. PostNL offers tracked parcels for worldwide shipping. If you pick tracked shipping, you will receive a track & trace code after your order has been shipped out. This code will allow you to track your parcel on its journey via order tracking.
Please check your order checkout page for a detailed shipping estimate, as shipping is dependent on size and weight of the items you order. Shipping in the Netherlands is free when your order is over € 50,00.
- Shipping within the Netherlands: 1-2 working days
- Shipping within Western Europe (Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden, UK): 3-6 working days
- Shipping within rest of Europe: 3-5 working days
- Shipping to US: 6-8 working days
- Shipping to Australia: 8-10 working days
- Shipping to rest of the world: 8-20 working days
Please note that these transit times are averages, provided to us by the postal company. While in 95% of the times these transit times are accurate, sometimes it might take longer for an order to arrive.
While the transport of your order will be carried out by PostNL, the actual delivery of your parcel will be carried out by your local postal company. Parcels will not be sent with a required signature. However, sometimes local delivery companies do require your signature upon collection. If you are not home to collect your parcel, your postal company will leave a message with instructions for you to collect your order. If your order isn’t collected, it will be sent back to us.
Please check out our return page for our return policy.