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We ship with PostNL, the Royal Dutch Mail carrier. PostNL offers tracked and untracked parcels. You can pick whichever shipment method you prefer. If you pick tracked shipping, you will receive a track & trace code after your order has been shipped. This code will allow you to track your parcel on its journey via order tracking.
West Europe (Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden, United Kingdom (UK))
Rest of Europe (excluding Russia)
Rest of World
Shipping within the Netherlands: 1-2 working days
Shipping within Europe: 7-10 working days
Worldwide shipping: 15-25 working days
While the transport of your order will be carried out by PostNL, the actual delivery of your parcel will be carried out by your local postal company. Parcels will not be sent with a required signature. However, sometimes local delivery companies do require your signature upon collection. If you are not home to collect your parcel, your postal company will leave a message with instructions for you to collect your order. If your order isn’t collected, it will be sent back to us.
Please check out our return page for our return policy.