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Shipment and Deliveries

Shipping

We ship with PostNL, the Royal Dutch Mail carrier. PostNL offers tracked and untracked parcels. You can pick whichever shipment method you prefer. If you pick tracked shipping, you will receive a track & trace code after your order has been shipped. This code will allow you to track your parcel on its journey via order tracking.

 

Shipping costs

Netherlands

  • mailbox parcel (including tracking): € 3.75
  • standard parcel (including tracking): € 6.00
  • Free shipping when your order amount is over € 50.00

 

West Europe (Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden, United Kingdom (UK))

  • mailbox parcel (including tracking): € 10.50
  • standard parcel (including tracking): € 11.50

 

Rest of Europe (excluding Russia)

  • mailbox parcel (including tracking): € 12.50
  • standard parcel (including tracking): € 16.50

 

Rest of World

  • mailbox parcel (including tracking): € 14.95
  • standard parcel (including tracking): € 22.50

Transit time

Shipping within the Netherlands: 1-2 working days

Shipping within Europe: 7-10 working days

Worldwide shipping: 15-25 working days

Deliveries

While the transport of your order will be carried out by PostNL, the actual delivery of your parcel will be carried out by your local postal company. Parcels will not be sent with a required signature. However, sometimes local delivery companies do require your signature upon collection. If you are not home to collect your parcel, your postal company will leave a message with instructions for you to collect your order. If your order isn’t collected, it will be sent back to us.

 

Returns

Please check out our return page for our return policy.